1. Information We Collect
We collect your name, phone number, and email address when you book a wellness appointment or contact us. We do not collect clinical notes, diagnoses, lab results, or medical history through our messaging systems.
2. How We Use Your Information
- Confirm and remind you of appointments
- Send wellness session reminders and updates
- Inform you of new services and available wellness services
- Follow up after your visit
3. SMS Messaging
Message frequency varies. Standard message and data rates may apply.
We do not sell or share your phone number with third parties for their marketing purposes.
4. Health Information
5. SMS Opt-In & Opt-Out
Customers opt in by either of the following methods:
- Submitting the contact form on our website, which includes a mandatory checkbox: "I agree to receive appointment reminders and wellness updates via SMS from Feel Irie Medical Services. Reply STOP at any time to unsubscribe."
- Verbally providing their phone number when booking or visiting the clinic and receiving a consent SMS: "Feel Irie Medical Services: Reply YES to receive appointment reminders and wellness updates, or reply NO to opt out. Standard msg rates may apply."
Opt-out: Reply STOP to any message. Help: Reply HELP for assistance.
Note: We do not send clinical health information via SMS.
6. Data Retention
We retain your contact information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us directly.
7. CASL Compliance
Feel Irie Medical Services complies with Canada's Anti-Spam Legislation (CASL). We only send commercial electronic messages to recipients who have provided express or implied consent as defined under CASL. You may withdraw consent at any time by replying STOP or contacting us directly.
8. Contact Us
For any privacy-related questions or data deletion requests, please contact us:
Edmonton, Alberta, Canada
Email: feeliriemedicalservices@gmail.com
Phone: 587-416-2269